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Updated: Aug 13, 2026
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| Certification Vendor: | Salesforce |
| Exam Name: | Salesforce Certified Platform User Experience Designer |
| Exam Number: | Plat-UX-101 |
| Real Exam Qty: | 60 |
| Passing Score: | 65 |
| Exam Format: | Multiple Choice, Multiple Select |
| Available Languages: | English |
| Certificate Validity Period: | Maintenance required with each release cycle |
| Related Certifications: | Salesforce Certified Platform App Builder |
| Exam Duration: | 105 minutes |
| Exam Price: | USD 200 |
| Sample Questions: | Salesforce Plat-UX-101 Sample Questions |
| Exam Way: | Online (Proctored) or Onsite (Proctored) |
| Pre Condition: | No prerequisite exam required |
| Official Syllabus URL: | https://trailhead.salesforce.com/en/credentials/uxdesigner |
| Section | Weight | Objectives |
|---|---|---|
| Configuration and Customization | 10% | - Configuring Lightning pages and apps for optimal UX - Understanding declarative customization options for UX |
| Information Architecture | 12% | - Creating effective labeling and categorization systems - Designing site maps and navigation structures |
| Salesforce Lightning Design System | 13% | - Identifying the purpose and resources of SLDS - Applying SLDS components and patterns |
| Interaction Design | 14% | - Defining user flows and interactions - Designing effective page layouts - Creating wireframes and prototypes |
| Testing | 11% | - Analyzing testing results and making recommendations - Planning and conducting usability testing |
| Visual Design | 11% | - Applying Salesforce Lightning Design System (SLDS) - Designing responsive and mobile-friendly interfaces |
| UX Fundamentals | 16% | - Identifying user interface design principles - Understanding accessibility standards and guidelines - Describing the user-centered design process |
| Discovery | 13% | - Identifying customer experience objectives and goals - Analyzing existing user experiences and identifying gaps - Determining business needs and user needs |
1. A UX Designerhas created a new form for a call center that takes special delivery information from its customers.
The designer wants to ensure the call center staff finds the form easy and intuitive to use.
Which kind of testing should be conducted to validate this?
A) Usability Testing
B) Survery
C) Focus Groups
D) Qualitative
2. Financial advisor should be able to access a customer's record in Sales Cloud and see all potential business opportunities related to each individual customer. The bank does not have any corporate or business customers at this time.
How should a UX Designer suggest the bank represent its customers within its Salesforce instance?
A) Standard Opportunity object.
B) Standard Person Account Object
C) Standard Account object.
D) Standard Lead Object
3. A UX Designer needs to create a visual representation of a user's series of steps to achieve a meaningful goal.
Which UX design method should be used?
A) Site Map
B) Lightning Flow
C) User Persona
D) User Flow
4. A UX Designer at Cloud Kicks has the requirements and some user scenarios but wants to test how a new feature will be received by the user.
What should the designer create and show to the user to test the content and structure of the new feature?
A) Wireframe Prototype
B) Heuristic Review
C) Dairy Study
D) Task Analysis
5. A UX Designer is in the process of designing a new page layout for a custom object in Salesforce.
How should the designer ensure thebest end-user experience?
A) Group similar fields using sections.
B) Mark all fields as required.
C) Include all potentially useful fields.
D) Make field labels and API names identical.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: B | Question # 3 Answer: D | Question # 4 Answer: A | Question # 5 Answer: A |
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