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Updated: Jul 26, 2026
No. of Questions: 505 Questions & Answers with Testing Engine
Download Limit: Unlimited
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EXIN ITIL Deutsch Exam Overview:
| Certification Vendor: | EXIN |
| Exam Name: | ITIL® 4 Foundation |
| Exam Number: | ITILFND_V4 |
| Available Languages: | English, German, Spanish, French, Italian, Japanese, Chinese, Portuguese, Dutch, Polish |
| Certificate Validity Period: | 3 years |
| Exam Duration: | 60 (75 for non-native language) |
| Exam Price: | $314 - $385 USD |
| Passing Score: | 65% (26/40) |
| Real Exam Qty: | 40 |
| Exam Format: | Multiple choice, Closed book, Objective test questions |
| Related Certifications: | ITIL 4 Managing Professional ITIL 4 Strategic Leader |
| Recommended Training: | EXIN ITIL 4 Foundation Training |
| Exam Registration: | PeopleCert Exam Booking EXIN Official Registration |
| Sample Questions: | EXIN ITIL Deutsch Sample Questions |
| Exam Way: | Online proctored or at accredited test centers |
| Pre Condition: | No formal prerequisites; recommended for IT professionals, business managers, and service delivery staff |
| Official Syllabus URL: | https://www.exin.com/en/certifications/itil/itil-4-foundation |
EXIN ITIL Deutsch Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Four Dimensions of Service Management | 18% | - Partners and suppliers - Information and technology - Organizations and people - Value streams and processes |
| Service Value Chain Activities | 15% | - Improve - Design and transition - Deliver and support - Obtain/build - Plan - Engage |
| ITIL Service Value System | 20% | - Guiding principles - Governance - Practices - Continual improvement - Service value chain |
| Key Concepts of Service Management | 12% | - Value, value co-creation, service, service management - Stakeholders: customers, users, sponsors, providers - Products and services, service offerings |
| ITIL Management Practices | 17% | - Service management practices
|
| Guiding Principles | 18% | - Optimize and automate - Keep it simple and practical - Progress iteratively with feedback - Focus on value - Collaborate and promote visibility - Think and work holistically - Start where you are |
EXIN ITIL V3 Foundation (ITIL Deutsch Version) Sample Questions:
1. Wie tragen Informationen über Probleme und bekannte Fehler zum „Incident Management“ bei?
A) Es ermöglicht die Neubewertung bekannter Fehler
B) Es macht regelmäßige Kunden-Updates überflüssig
C) Es ermöglicht eine schnelle und effiziente Diagnose von Vorfällen
D) Es macht die Zusammenarbeit bei der Lösung von Vorfällen überflüssig
2. Welches ist eine Aktivität in der Phase „Problemkontrolle“ des Problemmanagements?
A) Überprüfung von Vorfallaufzeichnungen auf Identitätstrends
B) Implementierung einer technischen Lösung zur Behebung eines Problems
C) Neubewertung eines bekannten Fehlers, um die anhaltenden Auswirkungen zu bewältigen.
D) Dokumentieren der Schritte zur Problemumgehung
3. Was ist der Zweck der Praxis „Überwachung und Ereignismanagement“?
A) Zum Schutz der Informationen, die das Unternehmen zur Ausübung seiner Geschäftstätigkeit benötigt
B) Um Dienste und Dienstkomponenten systematisch zu beobachten und ausgewählte Zustandsänderungen aufzuzeichnen und zu melden
C) Minimieren Sie die negativen Auswirkungen von Vorfällen, indem Sie den normalen Servicebetrieb so schnell wie möglich wiederherstellen
D) Um sicherzustellen, dass genaue und zuverlässige Informationen zur Konfiguration von Diensten verfügbar sind, wann und wo sie benötigt werden
4. Wo sollten alle Masterkopien der kontrollierten Software und Dokumentation gespeichert werden?
A) In der endgültigen Kapazitätsbibliothek
B) In der endgültigen Produktionsbibliothek
C) In der definitiven Sicherheitsbibliothek
D) In der definitiven Medienbibliothek
5. Was ist ein Zweck der Praxis des „Beziehungsmanagements“?
A) Zum Schutz der Informationen, die das Unternehmen zur Ausübung seiner Geschäftstätigkeit benötigt
B) Als Einstiegspunkt und zentrale Anlaufstelle für den Dienstanbieter mit allen seinen Benutzern
C) Um Services und Servicekomponenten systematisch zu beobachten
D) Zur Identifizierung, Analyse, Überwachung und kontinuierlichen Verbesserung der Verbindungen zu Stakeholdern
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: D | Question # 3 Answer: B | Question # 4 Answer: D | Question # 5 Answer: D |
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