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Updated: Aug 12, 2026
No. of Questions: 144 Questions & Answers with Testing Engine
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Genesys GCP-GCX Exam Syllabus Topics:
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Genesys GCP-GCX Exam Overview:
| Certification Vendor: | Genesys |
| Exam Name: | Genesys Cloud CX Certified Professional - Consolidated Exam |
| Exam Number: | GCP-GCX |
| Passing Score: | 65%–75% (varies by exam version) |
| Available Languages: | English |
| Real Exam Qty: | 55–70 (varies by exam version) |
| Exam Price: | $300 (approximate, varies by region and provider) |
| Certificate Validity Period: | Typically 2 years (recertification required; may vary by policy update) |
| Related Certifications: | Genesys Cloud CX Certifications Genesys Certified Professional Certification |
| Exam Duration: | 120 minutes |
| Exam Format: | Multiple Choice, Multiple Select, Scenario-based questions, True/False (occasionally reported in practice sources) |
| Recommended Training: | Genesys Cloud CX Documentation Genesys Cloud CX Training (official learning path) |
| Exam Registration: | Genesys Certification Portal |
| Sample Questions: | Genesys GCP-GCX Sample Questions |
| Exam Way: | Online proctored or authorized testing center (e.g., Pearson VUE depending on region/program) |
| Pre Condition: | No strict prerequisite; prior Genesys Cloud experience or foundational CX knowledge strongly recommended |
| Official Syllabus URL: | https://www.genesys.com/services/certifications |
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