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Updated: Aug 16, 2026
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Thanks to Pearson VUE, you can take most Cisco certification exams online. The Cisco 100-490 exam, in particular, is also available online in the English and Japanese languages. There are a total of 55-65 multiple-choice questions in the official exam which cover four domains: General Networking Knowledge, Service-Related Knowledge, Cisco Equipment & Related Hardware, and Cisco IOS Software Operations. Also, you have a maximum of 90 minutes to answer all of the questions. As for the passing rates, they are set with statistical analysis, which could change at any time. Generally, candidates will get a score report after writing the final exam and they also get a score breakdown for each section. To add more, the CCT Routing and Switching certification is only valid for a maximum of three years. After this period, you have to recertify by taking the related exam, attending Cisco live training sessions, or completing online courses. At last, anyone who fails any Cisco test at any level must wait for at least five calendar days before reattempting it.
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| Certification Vendor: | Cisco |
| Exam Name: | Supporting Cisco Routing and Switching Network Devices |
| Exam Number: | 100-490 RSTECH |
| Exam Price: | USD 125 (plus local taxes) |
| Available Languages: | English, Japanese |
| Real Exam Qty: | 55-65 |
| Passing Score: | Not publicly disclosed (approx. 800-850 / 1000 scale) |
| Certificate Validity Period: | 3 years |
| Exam Duration: | 90 minutes |
| Exam Format: | Multiple Choice Single Answer, Multiple Choice Multiple Answer |
| Recommended Training: | Supporting Cisco Routing and Switching Network Devices v3.0 |
| Exam Registration: | Pearson VUE Registration Cisco Official Exam Page |
| Sample Questions: | Cisco 100-490 Sample Questions |
| Exam Way: | Online proctored or onsite at Pearson VUE test centers |
| Pre Condition: | No formal prerequisites; basic networking knowledge recommended |
| Official Syllabus URL: | https://www.cisco.com/c/en/us/training-events/training-certifications/exams/current-list/100-490.html |
The target audience for the 100-490 RSTECH exam and its Cisco Certified Technician Routing & Switching certification is those onsite support technicians who are seeking to gain technical competence in diagnosing, restoring, repairing, as well as replacing the major Cisco routing and switching network devices. There are no official prerequisites for taking this qualifying test, but before attempting it, the applicants should develop a solid understanding of the topics included in the exam syllabus.
The Cisco 100-490 exam consists of 55-65 questions that can be presented in various formats, and the applicants are required to answer them within 90 minutes. This test is available in English and Japanese. So, the students can choose the appropriate variant during the registration process. To register and schedule the exam, you must pay $125 and create an account on Pearson VUE. This platform allows sitting for it as an online test or in person. Please note that it is a closed-book exam, so the learners are not permitted to bring any external materials.
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Cisco IOS Software Operations | 29% | - Basic CLI configuration and verification - Password recovery and access control - Basic troubleshooting using show and debug commands - IOS operating modes and navigation - IOS file system and software management |
| Topic 2: Service-related Knowledge | 26% | - Service request procedures and documentation - Remote support and initial troubleshooting steps - Hardware and software upgrade guidelines - Identifying fault symptoms and reporting issues - Safety and compliance practices |
| Topic 3: Cisco Equipment and Related Hardware | 20% | - Interfaces, cabling, and port types - Power and cooling requirements - Physical installation and replacement procedures - Identify router and switch models and accessories |
| Topic 4: General Networking Knowledge | 25% | - IPv4 and IPv6 addressing and subnetting - OSI and TCP/IP models - LAN switching concepts - Common network services and protocols - Routing fundamentals |
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